Web Hosting

• Are your servers reliable ?

• I have a windows/mac operating system - will it work on Linux ?

• Do you backup your data ?

• I want to sell my products on the web

• Do you support Microsoft FrontPage 98/00/03 ? YES

• Do you support PHP  ? YES - PHP 4.4.4 Safe Mode on - Global Permissions Off

• MySQL v 4.0.27 - standard

• Do you allow shell access ?  NO - We do not offer Telnet and SSH due to security issues

• I cannot see my website and I cannot login

Domains

• How long does it take for my domain to become active ?

• How do I know if my domain name is available so I can register it ?

• How do I transfer my domain ?

Email

• To Email Help Section

Web Development 

• How soon will I be able to find my website on the Search Engines ?

• Apart from paid listings what methods can I take to increase my sites visibility on the net ?

• I already have a web site and would like to transfer it over to SmallPond

• I am new to constructing a website - help !!! - See Web Master Help !

• FREE programs to assist you - help !! - See Web Master Help !

• I cannot see my changes
• My new website cannot be found on Google
• SSL - Secure Certificate address - Browser Lock On
• How do I CMOD (Change permissions) of a file ?

Payments

• What credit cards do you accept ? Visa and Mastercard

• Is it safe to place my Credit Card Details on your payment page ?

• Methods of Payments

• Are my confidential details kept on your computer ?

• Have you a 30 day refund policy ?

CPANEL - UNIX Server help

• Your site statistics - how many visitors ?
• How to TUTORIALS -  CPanel
• CPanel Screenshot - Users Manual

TERMS AND CONDITIONS OF SERVICE

Contact Support Page

• If you still have a question, please click here