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EMAIL
SETUP
WEB
MAIL - browser based
email
SPAM
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PROBLEMS
I cannot
send email
I cannot
receive email.
-
Not
Connected
-
Your
POP3 setting is
incorrect. Mail comes in
through by your
SmallPond Server :
mail.(yourdomain).com.
-
Username
incorrect : if using a
POP3 mailbox, use the
full email address as
your username : jbloggs@(your
domain).com
-
Email
Password
incorrect/forgotten : Go
into your control panel,
Mail Manager and reset
the password on your
account :
more info
-
If there
are too many attempts
with the wrong password,
your IP will be banned :
more info
Friends tell
me they cannot send me
emails
Error
message
Your mailbox
jbloggs@yourdomain.com
has reached its quota limit.
1.) Someone sending you
big files or
2.) You are not removing
messages from your
server after they have
been downloaded on to
your computer.
To
investigate - go to
webmail and have a look
at your inbox
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